Qualitative survey instrument

MasannehLanding

Hello everyone,
I need clarity on the following issues:
1. How do you we about the issue of Global turnover in the questionnaire, only 2 of the 10 establishments I interviewed provided their turnover:

Among the selected establishments for the Qualitative data collection, most of the questions in the standard questionnaire do not apply to grand tour operators in The Gambia unlike hotels and restaurants; and
If there is sample case study write-up from other countries, kindly share. If not, can agree on a template/format for comparability purpose.

Thanks.

BenShepherdEcon

Hello,

So it is true that some firms will not want to give total turnover. You can reassure them that all information will remain confidential, but ultimately, there is nothing we can do to make them answer. So I would simply move on to the rest of the survey.
Why do the questions not apply? Most firms have some need of services in their production processes. For instance, tour operators would use (just a quick list) accounting services, legal services, marketing, transport, computer and IT services, etc. It might just require some more focus during the interview to get them to see how they use services.
There is no sample for this project as yet, but the survey instrument (the standardized one we discussed in Addis) was originally deployed in the Asia-Pacific. The write up is here: https://www.apec.org/-/media/APEC/Publications/2015/11/Services-in-Global-Value-Chains-Manufacturing-Related-Services/Full-report_Chapter-1-21_rev.pdf.

Best regards,

Ben Shepherd.

MasannehLanding

Hello Ben,

Thanks for the exhaustive reply. My concerns are well addressed.

Best, Masanneh